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Kia Motors Issues Recall On Select Vehicles

As we recently mentioned to you, Kia Motors has announced a voluntary recall for several of their recent model year vehicles due to an engine issue. The vehicles affected by this recall include: Select 2011-2013 Kia Optima vehicles equipped with the 2.4L Gasoline Direct Injection (GDI) Engine or the 2.0L Turbo GDI Engine 2014 Kia Optima vehicles equipped with the 2.4L GDI Engine or the 2.0L Turbo GDI Engine produced at Kia Motors Manufacturing Georgia 2012-2014 Kia Sorento vehicles equipped with the 2.4L GDI Engine 2011-2013 Kia Sportage vehicles equipped with the 2.0L Turbo GDI Engine A number of customers have been reporting a knocking noise coming from the engine that they believe is stemming from a larger problem which is why the recall has been issued. According to the manufacturer, the reasons for this knocking sound are that either some of the metal debris possibly may not have been removed completely from the oil passages of the crankshaft during the cleaning process or that a rough, uneven surface was created when the crankpins were put through their machining process. Either one of these reasons could result in restricted oil flow which would cause the connecting rod bearing to wear unevenly and at a much faster rate than normal. Along with the knocking sound, you should look out for the check engine and/or oil pressure light to come on. This issue could result in complete engine failure, therefore, if you are experiencing any of these issues then we strongly encourage you to stop by Destination Kia immediately so that we can have one of our technicians inspect it for you. Anyone who owns one of the aforementioned vehicles that are affected by this recall should expect to receive a letter in the mail sometime in late May. The reason for the delay is due to the fact that this recall was issued voluntarily by Kia Motors so the National Highway Traffic Safety Administration (NHTSA) must first approve the recall action being taken before Kia can send out the notifications. The brand expects that only about 5-6 percent of the vehicles listed will actually be affected by this recall. However, be sure to be on the lookout for a letter and for any warning signs that your vehicle may be affected by this issue. If you do receive a letter be sure to contact us immediately to set up an appointment with our service center so that we can have this taken care of for you. There will be no cost for these services since it is due to a manufacturer issue. However, if you have already experienced this problem and paid to had it corrected prior to this recall then you may be able to be reimbursed by Kia Motors. You simply have to mail a copy of the underlying repair receipt to Kia Motors, P.O. Box, 52410, Irvine, CA 92619-2410.

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A Message From Destination Kia GM David Reali

Attention Valued Customers, As some of you may have heard Kia has recently issued a voluntary recall for several of their models. At Destination Kia, we are not only concerned about the safety of our customers but we believe in full disclosure. With that in mind, our management team has been in daily communication with Kia Motors of America regarding this latest recall. Our latest update is that the letters from Kia will be going out in late May to owners with vehicles affected by this issue. Prior to the deployment of the letters, Kia Motors will be advising their dealers of the proper inspection procedure. That said, if you own one of the vehicles affected by this recall and you experience a knocking noise from the engine we encourage you to please contact us right away. Although we expect most owners of those models to be notified of this recall, it no way implies that all these models possess the engine problem. We thank you for your business and your patience in this matter. Feel free to call me directly with any questions or concerns. David Reali General Sales Manager (518) 482-0500 Ex 2101 dreali@destinationkia.com

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